MonoProxy Technical Support

Contact Us

📧 Email Support:
snailrunrun@gmail.com

💬 Feedback & Suggestions:
We welcome feature requests, problem reports, and user experience feedback via email.

🔧 Technical Issues:
If you encounter proxy connection, configuration settings, or other technical issues, please describe in detail:

Your iOS version
Device model
Specific problem description
Steps to reproduce the issue

⏰ Response Time:
Usually responds within 24-48 hours

Feature Overview

Supports HTTP / HTTPS and SOCKS4 / SOCKS4a / SOCKS5 on the same port — clients don't need to tell them apart
Optional username/password authentication for SOCKS5
Built-in proxy self-test: verify HTTP, HTTPS, SOCKS4, and SOCKS5 connectivity with one tap
Real-time upload / download speed and traffic statistics

Frequently Asked Questions

Q: Proxy cannot start?

A: Check if the port is occupied by other applications, try changing the port number.

Q: Which proxy protocols are supported?

A: HTTP, HTTPS, and SOCKS4 / SOCKS4a / SOCKS5 are all supported. They share the same port, and MonoProxy automatically detects which protocol the client uses.

Q: How do I set a username and password for SOCKS5?

A: Enable SOCKS5 authentication in the app and enter a username and password. Credentials are stored only on your device, are never uploaded, and never appear in any log. Connections that don't provide the correct credentials are rejected.

Q: How can I confirm the proxy is working?

A: Use the built-in proxy self-test to check HTTP, HTTPS, SOCKS4, and SOCKS5 connectivity with one tap. If a test fails, the "Info Output" window shows handshake details to help you diagnose the issue.

Q: Slow connection speed?

A: Ensure network connection is stable, try restarting the proxy service.

Q: Background music cannot play?

A: Check device mute switch and volume settings.

Update Log

The latest version adds SOCKS4 / SOCKS4a / SOCKS5 proxy support (with optional SOCKS5 username/password authentication) and a built-in proxy self-test, along with layout and stability improvements. It is recommended to keep the app updated for the best experience.